Teams Medical Practice

Teams Medical Practice, Watson Street, Gateshead, Tyne & Wear, NE8 2PQ 744 reviews

Reviews

Recommend
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8th May 2024


I have rang surgery a couple of times snd phone went dead when I called back I was 20+ in the queue and all appts gone last time I managed to get appt with 2 students which I have to say were very good

Suggested improvements
Put appointments back on line

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th May 2024


Brilliant service from reception to medical health professionals.

Suggested improvements
May you please inform patients whilst still seated in reception area before they enter Dr’s room that there is a student Dr or nurse present. It’s embarrassing to say no to refuse a student in their presence. Is there a better way of calling patients than writing their full name on an electronic board in the waiting area full of other patients?

Experience
Involvement
Cleanliness
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8th May 2024


There is some issues with phone when I rang last time to make an appointment! I was number 4 in queue then operator machine said the surgery is now closed, so I had to call back then from being number 4 in queue changed to number 20.

Suggested improvements
Overall the staff and the doctors are the best. Very happy for the treatment I have received so far.

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2nd May 2024


My answers are based on my personal experience, and since all the times that I've visited the surgery have be positive, I don't really have much more to add.

Suggested improvements
As I said previous, for me personally no changes are needed. Obviously I can't speak for other patients, but in my opinion the surgery is good the way it is.

Experience
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1st May 2024


On this occasion I seen Dr Kaur. I felt listened to and that my thoughts and decisions around hrt were heard and respected. I felt supported.

Suggested improvements
N/a

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Teams Medical Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Teams Medical Practice: http://iwgc.net/ejeft